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Total quality control

As an integral part of the AREVA Group, CANBERRA defines its Quality Policy according to AREVA's principles.

It is our Policy that: All products and services we offer will meet or exceed the specified requirements and anticipated expectations of our customers. This policy is supported at all levels within the organization.

Our approach to quality is modeled after the concept of Total Quality Control. This approach places the responsibility for quality of work on each employee. All employees are empowered to stop work or processes if they believe quality is in question, and they are encouraged to report quality issues immediately to management. The goal of this approach is 100% Customer Satisfaction. By focusing on our chosen marketplace, continuously improving our products and processes, and constantly innovating, we believe we create the most value for our customers.

CANBERRA has established a certified, documented quality system as a means of ensuring that products and services conform to specified requirements. The quality system has been approved to ISO 9001. The approval also includes the most current revision of EN 29001, BS5750: Part I, and ANSI/ASQC Q-91.

Total quality control

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In addition to ISO 9001, the policies and procedures described in our Quality Assurance Manual also comply with ANSI/ASME NQA-1-1989, ANSI/IEEE-730.1, 10CFR50 Part B, 10CFR21 and ANSI/IPC-610B. We have also been successfully audited to the NQA-1 standard by numerous customers including several U.S. Department of Energy sites. Our Quality Program is further supplemented by adoption of certain requirements from MIL-I-45208, MIL-Q-9858A, MIL-STD-105D, and CSA Z299.3 & CSA Z299.4-1979

The Quality Assurance Program governs the following activities:

  • Quality System
  • Management Responsibilities
  • Contract Review
  • Design Control
  • Document Control
  • Procurement Control
  • Purchaser Supplied Product
  • Identification and Control of Items
  • Control of Processes
  • Inspection
  • Test Control
  • Control of Measuring and Test Equipment
  • Inspection, Test and Operating Status
  • Control of Non-Conforming Items
  • Corrective Action
  • Handling, Storage and Shipping
  • Quality Assurance Records
  • Audits
  • Training and Personnel Qualifications
  • Statistical Techniques