How
does CANBERRA gather visitor information? |
CANBERRA gathers user information in
two ways -- by manually asking for user information in
the course of a dialogue, and by "cookies".
By manually asking for user information, such as name,
company, email address, etc., the representative can
build a better customer service profile which will allow
the representative to offer better service in the future.
For instance, when you return to our site, we will be
able to provide you with personalized service. We will
be able to identify you and refer to previous questions
or interests that you may have had. |
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How does
CANBERRA use "cookies"? |
CANBERRA uses a technology called "cookies" to
remember you and information about your visits to the
CANBERRA site. When you visit CANBERRA, we send you back
a cookie, a small text file that includes a temporary
inquiry number, your IP address, plus any items you've
chosen. Your web browser has a special folder on your
computer where it keeps cookies.
Cookies cannot harm your computer in any way. Only the
web site that places a cookie on your computer is allowed
to read it; no other web site may access the cookie CANBERRA
places on your computer.
If you don't want any information stored in a cookie,
you can set your browser not to accept cookies, but CANBERRA
will not be able to engage you with the cookies option
turned off. |
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What
visitor information does CANBERRA keep track of automatically? |
Information tracked automatically is
generic and doesn't include any personal details, only
your IP address. This helps assure your privacy, because
it's difficult - if not impossible - to collect personal
information about you via an IP address.
Our site keeps a general list of visitors' IP addresses.
This gives us broad, generic information such as how
many AOL® users log onto CANBERRA and helps us maintain
CANBERRA's compatibility with many different Internet
services.
CANBERRA records browser types and versions so we can
answer questions such as, "How many of our visitors
were using Netscape Communicator® 4.6 last month?" This
tells us what features our visitors can make use of and
helps us keep our web site up to date.
We record how many people visited each page on our site.
This helps answer questions such as, "What items
or pages are drawing a lot of interest this month?" We
may also record which site or search engine referred
you to CANBERRA. This information enhances your shopping
experience: images look better, pages load more quickly,
and CANBERRA remains compatible with more browsers and
systems. This has helped make CANBERRA the #1 web site
in the nuclear instrumentation industry today. |
|
What
does CANBERRA do with this information? |
As with most, if not all, commercial
web sites, CANBERRA tracks generic usage information,
such as site traffic, browser information, most popular
pages viewed, and other information that helps us optimize
our site based on user traffic.
Information about your browser helps us improve the
way our site appears on your computer and make sure our
site is up to date and compatible with your system. Traffic
reports (information about sites that refer visitors
to us) help us select the best places to reach people
interested in shopping for nuclear instrumentation online. |
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Does
CANBERRA ever share such information? |
| We do not sell, rent, share, trade or give
away any of the information you provide. No third party
will solicit you as a result of information within our
control. |
|
Can I
tell CANBERRA not to gather or keep track of information
I've provided? How? |
| Yes. You can set your browser not to accept
cookies, but remember that cookies make your visit to our
site more interactive and personal. |
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How do
I contact CANBERRA with any questions about this policy? |
If you have any questions about this
privacy statement, the practices of this site, or your
dealings with this web site, you can contact: canberrawebmaster@CANBERRA.com |
