Field Service and Repair
CANBERRA Customer Support
One of the major considerations involved in the decision to purchase electronic equipment is the quality and availability of support services. CANBERRA enjoys the finest reputation for service in the industry and is dedicated not only to maintaining it, but constantly improving it.
CANBERRA Field Services and Repair offers the following wide range of programs and services designed to satisfy the needs of our varied customer base:
- On-site maintenance agreements for system users who require the highest level of service.
- Extended Warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service.
- Standard return-to-factory service options (repair and calibration).
- An optional priority repair service for urgent repair situations.
- Start-up Assistance.
- A full line of quality replacement parts for customers who elect to maintain their own equipment.
- System Installation and Familiarization services.
To guarantee maximum available use of your system, CANBERRA provides technical support when you need it...
- With our Staff of over 20 Field Service Engineers
- Toll Free Telephone Support with in-house Technical Engineers
- Scheduled Preventive Maintenance Visits
At CANBERRA, we understand the need for reliable customer service to fit your schedule. CANBERRA offers site-specific contracts to meet your requirements, as well as a variety of standard contract options.