North American Support
- Software and Hardware Support
- Request a Return for Repair or Calibration
- All Software and Documentation Updates Released
- Unlimited Toll-Free Telephone Support
- Media and Documentation Updates for Each System
- Immediate Notification of Critical Software Problems
- Logging of All Customer Support Calls
- Remote Assistance
- Software Performance Reporting (SPR) System
- Software Support for CANBERRA Supplied 3rd Party Software
- Optional On-Site Software Installation and System Management Services
- Optional Database Administration Services
- Optional 24 Hour Response/7 Days Per Week Support
- Contact Customer Support
- Sales Inquiries/Support
- Contact Us
Return Material Authorization Form - HPGe Detectors
The following form will require very detailed information about your detector and some test result numbers. Before proceeding, please download this Return Material Authorization Prep Sheet (click here). Print the sheet out, fill it out and then proceed with this online form. This will allow you to have all the information you need on-hand and will make filling out this online form quick and easy. >> DOWNLOAD PREP SHEET >>